If you’re getting an unknown system error when you enter the Startscan error code on your computer, you should check out these troubleshooting tips.

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    We’re sorry for the inconvenience, as I can tell from the description above that you’re getting an unknown error when scanning insurance coverage with Acrobat. Is this correct?

    Check if Acrobat has any pending updates installed using Help.>Check for updates, restart your computer after installing all the ads and see if there are any differences.

    Can you share a screenshot of the error of your choice? To share a screenshot, set it to _jive_internal=”true”